Customer Support
Only use the power adapter provided with this product. Disconnect phone promptly when done charging. Discontinue use immediately if the power adapter or charger become excessively warm or hot. No user serviceable parts inside. Tampering with or opening the case will the void warranty.
The Honor Locker has been tested extensively with a large number of current and older Apple iPhone and Android phones, however there is no guarantee it will work with a specific phone model, future model or charging protocol beyond what is listed in the product specifications.
Please consult your phone user manual to understand all limitations, risks and restrictions using third-party chargers prior to using this product.
Quick Setup
Step 1
Connect the included power adaptor to the jack on the rear of The Honor Locker and plug into an AC wall outlet. ONLY use the included power adapter. Using a different power adapter, even if it fits, can damage the charger or even a connected phone.
Step 2
Connect your phone or device cable to either USB jack on the front of The Honor Locker. A USB-A jack is on the left and a USB-C jack is on the right.
Step 3
Connect your phone or device. It should indicate it is charging within a few seconds of connecting. You can charge one or two phones or devices at a time in any combination. Disconnect when done.
Frequently Asked Questions (FAQs)
Will The Honor Locker charge my specific phone?
The Honor Locker will charge any Android and Apple phone that can be connected to a USB-A or USB-C port. In addition, The Honor Locker will rapidly charge phones that support the popular QC2.0 or QC3.0 Quick Charge (most new Android phones) or PD2.0 or PD3.0 (most newer Apple phones) standards.
Will The Honor Locker charge my Android tablet or iPad?
Yes. The Honor Locker can charge most any Android tablet or iPad up to the rated power listed in the specifications.
Will The Honor Locker charge my iWatch or other wearable?
Yes. The Honor Locker will charge most iWatch or other wearable devices. You may need to provide your own cable as many wearables have specialized USB charging cables.
Will The Honor Locker charge my phone at the maximum possible rate?
The Honor Locker will charge a compatible phone at a rate up to 30 watts or whatever the phone is capable of, whichever is less. If your main concern is maximum possible charging rate, then we recommend purchasing a charger made by your specific phone manufacturer. These chargers can potentially charge your phone even faster, but often they only work with specific brands. The Honor Locker is designed to rapid charge a wide range of devices at a moderate to high rate, rather than the maximum charge rate only for a specific model.
Should I unplug The Honor Locker when not in use?
No. The Honor Locker can remain plugged in when not in use. It draws very little power when not actually charging a phone or other device.
Is it safe to unplug The Honor Locker from the wall adapter while a phone is charging?
We recommend disconnecting any phones, tablets or other devices being charged before unplugging The Honor Locker from the wall adapter. Similarly, we recommend disconnecting devices before plugging The Honor Locker into the wall adapter.
How do I tell if my phone is rapid or regular charging?
Check the battery charging status on your phone. Most will include the term 'charging rapidly' or similar or show an icon to indicate the phone is charging rapidly. Understand though most phones will in general automatically reduce their charging rates as the battery charge level gets closer to 100%. You may see the phone charging rapidly from 0% to say 80%, then a reduced rate from 80% to 90% and then a lower rate above 90%. Check your phone owner's manual for specifics for your device.
Can I use my existing USB cable with The Honor Locker?
Yes, provided it has a USB-A or USB-C connector.
Is it safe to leave my phone connected to The Honor Locker after it is done charging?
It is generally safe to leave your phone connected, but consult your specific phone user manual for the best recommendation for your specific phone. The Honor Locker will keep the device fully charged. However, some phone manufacturers recommend disconnecting the phone after charging.
Can I charge an iPhone and an Android phone at the same time?
Yes. Absolutely. You can charge different brands and types of devices in any combination. The charging ports work independently up to the maximum combined output power listed in the specifications.
Can I charge an old flip phone with The Honor Locker?
Yes. Make sure you have a compatible cable as many older flip phones have Micro USB connectors or even proprietary connectors.
Can I use The Honor Locker outside?
No. The Honor Locker case is wood and contains electronics. Only use The Honor Locker indoors in a dry location out of direct sunlight. An office, home office, den, bedroom or study are ideal location.
How do I care for The Honor Locker?
Clean occasionally with a duster, soft cloth or furniture cloth. Do not use water, solvents, polishes or cleaning products. Also avoid putting The Honor Locker in direct sunshine for extended times. This can slowly damage the case finish and woodwork.
What if I need help?
Please contact us using the contact form on the home page and we will work with you to resolve any problems.